Has your organization built an environment that delivers what is needed to develop highly fulfilled, top performers? Or has it fallen short, creating an environment that stifles your human capital potential?
FIND OUT MOREWhile hiring decisions are often based primarily on the skills, experience and education of a candidate, Core Insight places talent at the forefront of the selection process because it is the single most reliable predictor of success in a role.
FIND OUT MORECore Insight's comprehensive Customer Engagement products and services provide the measurement and subsequent action organizations need to create positive — and even exceptional — customer experiences.
FIND OUT MOREWhen equipped with objective Core Insight Internal Customer Engagement data, pathways to interdepartmental solutions can be placed directly in
respective teams.
Regular communication around development — having coaching conversations — is essential for sustained business performance. Shifting from a managing approach to coaching begs for an answer to this question, " But, who will coach the coaches?"
FIND OUT MOREThe MyCore Engagement Builder™ is an online assessment that identifies what triggers your energy — the experiences, events and opportunities that naturally engage you at work and bring out your best performance and the best performance of your team.
FIND OUT MOREEngage your employees | Empower your teams | Evolve as an organization
Core Insight is committed to building workplaces where every person feels fulfilled at work. When this happens, the passionate energy of every employee becomes the trademark of your organization and the fuel needed to accelerate organizational outcomes.
The Core Focus Employee Survey™
Has your organization built an environment that delivers what is needed to develop highly fulfilled, top performers? Or has it fallen short, creating an environment that stifles your human capital potential?
Our targeted, four-part, Core Focus Employee Survey™ identifies the barriers that have blocked individuals from performing as fully engaged, top performers for your organization. What's more, Core Focus recognizes areas of excellence where the efforts of managers, teams and leaders have created value-laden environments where top performers flourish.
While hiring decisions are often based primarily on the skills, knowledge, experience and education of a candidate, Core Insight places TALENT at the forefront of the selection process because it is the single most reliable predictor of success in a role.
For decades, managers have told us their top performers are hard-wired for success in ways that are nearly impossible to teach or train. We call this talent:
TALENT:
Who a person is naturally, spontaneously, and
consistently at their core.
What's more, managers have repeatedly shared that expecting a poor fit to acquire the innate talent needed to succeed was an exercise in futility and ultimately a waste of money and resources.
Our guiding principle: The best selection decisions occur when the innate talents of a candidate align with the talents that fuel the best performers already in the role.
Your bottom line rides on your ability to deliver excellent service while meaningfully engaging your customers. Your organization's reputation is often determined by a customer's last experience with your company, your employees or your products. The research is clear: When your customers have an exceptional experience, they share it. The very same holds true after a poor customer experience.
Building your brand requires shifting the responsibility of architecting your organization's reputation away from your marketing department to every department with whom your customers interact. All the experts have reached the same conclusion — any interaction customers have with your company is a reflection of your brand. Moreover, every interaction with a customer provides an opportunity to create a passionate, fully engaged believer in your organization.
Core Insight's comprehensive Customer Engagement products and services provide the measurement and subsequent action organizations need to create positive — and even exceptional — customer experiences.
Organizations committed to delivering exceptional customer experiences recognize external customer engagement significantly hinges on effective interdepartmental cooperation, or what we call Internal Customer Engagement.
Our customers have long sought to uncover what causes the lack of interdepartmental cooperation within their organizations. Because struggles between interdependent work teams are sometimes rooted in deeply established, misunderstood or even misguided departmental policies, our Internal Customer Engagement solutions focus on departments as a whole. Other times, our in-depth investigations reveal the problems aren't with the departments, but with the people in them.
Whether it's the head of the department or the team members in it, the people are often at the heart of the problems. But, when equipped with objective Core Insight internal customer engagement data, pathways to solutions can be placed directly in front of department heads and their respective teams.
Coaching works. Harvard Business Review reports regular communication around development — having coaching conversations — is essential for sustained business performance. In fact, according to recent HBR research, the single most important managerial capability that separates the most effective managers from the rest is coaching. After all, no employee goes to work hoping to be managed. Rather, they desire an environment with committed, frequent and active coaching from their leader.
Shifting from a managing approach to a coaching approach begs for an answer to this question, "But, who will coach the coaches?"
At Core Insight we have the solution. The E3 Coaching Platform provides the one-on-one professional coaching guidance needed to propel every manager from a traditional management mindset into a high-performing coach.
The research is conclusive — workplace studies have repeatedly shown that money is not the leading motivator for employees. The evidence of this is even more compelling for people between the ages of 16 and 40. The studies have concluded that gratifying and motivating work, not money, tops the developmental desires for all generations and especially so for those that span the ages of 16 to 40. The MyCore Engagement Builder™ is an online assessment that identifies what triggers individual energy — we call these Engagers:
ENGAGERS:
The experiences, events and opportunities that energize people and
bring out their best performance.
When able to do gratifying work, employees become fueled to do what is expected of them — and even more. The MyCore™ Engagement Builder provides the platform needed for meaningful dialogue about individual motivation. Whether age 17 or 70, the No.1 stumbling block to knowing what motivates and engages employees is not a generation gap, but a communication gap. The MyCore™ Engagement Builder helps close the communication gap by identifying the factors that discourage, as well as energize employees.
We deliver the insight you need to select, develop and fully engage the talent that powers the core of your organization.
We envision a world where the full potential in every person is unlocked, creating a high-performance culture focused on meeting your organization's core purpose.
For over 20 years, Core Insight coaches, consultants, and I/O psychologists have guided organizations ranging from small, family-owned businesses to global, Fortune 500 organizations with over 100,000 employees.
Some of the industries our team members have impacted include: pharmaceuticals, manufacturing, transportation, healthcare, hospitality, financial, government, education, non profits, entertainment, retail, food services, media, and medical devices.
Every day we will offer client service teams built on a commitment to putting your needs first, delivering the expertise, partnership, and flexibility needed to help your organization achieve its goals.